Master+Code+Sheet


 * Upload new files** **to each subheading __below__** (code name) as we create more protocols and as we refine our codes using the CCM (Constant Comparitive Method)!

__Applying the Constant Comparitive Method to EACH of our codes.__
 * Once we have added codes for our 2nd Protocols and our assigned codes from each of the extra class protocols** from the course resources **(Goal: Tuesday night, June 15th)**, we will need to **apply the CCM to EACH code.** Please use the chart to see which codes you are responsible for applying the CCM to and upload your work under the appropriate code name below the table. As we add additional codes, we can decide who will apply the CCM method to those as well. Thanks!

__**Important Note to Group:** Josh and Shreya-as we create additional protocols, please submit them to our Google Groups site. We will then need to code EACH protocol for our assigned codes, apply the CCM, and add them to our code sheets that we will update here! This will save us from having to code each entire protocol individually! I'll be looking for your second protocols in our Google Group. I'm hoping that this will save us each some time! :)__


 * __Laura__ || __Josh__ || __Shreya__ ||
 * facing doors || talking during ride (and/or any other time) || entering order ||
 * facing away from others || pacing of passengers || exiting order ||
 * || moving passengers || button pushing ||
 * holding elevator doors || standing position in elevator ||  ||
 * glancing at other passengers ||  ||   ||
 * avoiding eye contact ||  ||   ||

__*Below you will find UPDATED CODES WITH CCM (CONSTANT COMPARITIVE METHOD) APPLIED.__

__**FACING DOORS**__ (Future code sheets will be added to this file and the CCM will be applied. Josh and Shreya, please add your code sheets to our GoogleGroup site and I will code them for "facing doors". I will then apply the CCM and add them to the appropriate sub-code within this sheet).

(updated with all code sheets to date as of June 14th)

__**FACING AWAY FROM OTHER PASSENGERS (but not facing doors)

**__(Future code sheets will be added to this file and the CCM will be applied. Josh and Shreya, please add your code sheets to our GoogleGroup site and I will code them for "facing away from other passengers". I will then apply the CCM and add them to the appropriate sub-code within this sheet).

(updated with all code sheets to date as of June 14th)

__**FACING OTHER PASSENGERS **__

Notes: This set of codes is particularly interesting because there is a noticeable pattern/rule that is shown by most (if not all) passengers spending at least the majority of the ride facing the door and purposefully facing away from other passengers. An exception to this rule is that passengers riding with small children and/or babies often focus their attention on these youngsters, particularly if they are the riders who bring these children into the elevator. We’ve begun using the CCM here to weed out quotes that are not as useful and/or do not fit with these particular code definitions. We have noticed this pattern and think that people follow this rule either because they are uncomfortable engaging in conversations with complete strangers (thus avoiding eye contact because then they may feel trapped into a conversation) and/or passengers are respecting the privacy of others while riding elevators (appreciating that each passenger has a destination and may not appreciate being distracted by small talk).

Notes: When the elevator does have elevator floor numbers above the doors, passengers seem to look at these often. When there are not elevator floor numbers, passengers tend to stare at the door. An exception to this door-staring rule is if the doors are mirrored. Then, passengers tend to avoid staring at the doors or at least avoid them once “caught” looking at them. The presence of children seems to allow for rule breaking (the children do not follow the rules as they do not look at the doors or away from other passengers for the majority of the ride). Adults often break rules when kids are present as well, by looking at them occasionally instead of keeping their eyes focused on the doors, the floor panel, or otherwise away from other passengers.

__**HOLDING ELEVATOR DOORS (including sub-codes) **__(Future code sheets will be added to this file and the CCM will be applied. Josh and Shreya, please add your code sheets to our GoogleGroup site and I will code them for "holding doors". I will then apply the CCM and add them to the appropriate sub-code within this sheet).

Notes: The pattern that we notice through using the CCM is that most of the door holding that is going on is for passengers who are riding together with on another in the same family or same group. Although there have been occurrences of passengers holding the doors for others who are not in their family or group, these tend to be for mothers with strollers or children, or elderly riders. We think that the reason why there is more door holding for members of the same group is because riders who are entering the elevator together in families or groups generally intend to exit together and proceed to their destination. They don’t want to have to wait once they arrive on the rest of their group. This goal encourages them to think to hold the doors until all members of their groups have arrived. Passengers who do not hold doors for other passengers may do so either because they are in a hurry and do not want to wait for other riders to enter the elevator or to stop at their floors or because they are not paying attention to other riders who may be approaching the doors.

Updated code sheet as of June 27th

__**GLANCING AT OTHER PASSENGERS **__ (Future code sheets will be added to this file and the CCM will be applied. Josh and Shreya, please add your code sheets to our GoogleGroup site and I will code them for "expressions". I will then apply the CCM and add them to the appropriate sub-code within this sheet).

Notes: I think that we need more data for this set of codes. While applying the CCM, it became useful to break down the broader code of “eye contact” into these separate codes. The purpose of this is to try to get to the rules governing elevator glances and whether or not there is a difference in these rules between riders who are traveling in the same groups/families and others. There also may be a difference in patterns between riders who glance as friendly gestures and those who use glances and facial expressions to communicate with other passengers without doing so verbally. This will be one of the areas of focus for my next protocol.

Updated code sheet as of June 27th

__**AVOIDING EYE CONTACT WITH OTHER PASSENGERS**__

(Josh and Shreya-as we create additional protocols, please submit them to our Google Groups site. We will then need to code EACH protocol for our assigned codes ONLY, apply the CCM, and add them to our code sheets that we will update here).

Notes: I’m almost inclined to elevate this code to “Communication” and then separate out “Verbal” and “Non-Verbal,” however, non-verbal communication is often so private and difficult to interpret that I will just leave the code as it is and try to identify some rules from it.

Rule #1: Minimize verbal communication within the confines of the elevator, itself. If you must talk, speak tersely and quietly. It is not uncommon for both strangers and acquaintances to speak in short, choppy non-grammatical utterances. For example, “Floor?” “Six,” “Thank you.”

Rule #2: Manners matter. The usage of verbal courtesies like, “please” and “thank you” seems to be higher in elevators than outside of them. I wonder if this is related to the confined space and extra-attention paid to keeping the situation hospitable?

Rule #3: If someone is extra-chatty, it’s either making a comment which doesn’t expect an answer or asking a innocuous question. The latter is rare.



Notes: More data is needed on this code, but in general it seems that either riders are rushing to the elevator or walking at a normal pace. No one was seen strolling, which may suggest that people are being respectful of others’ time.
 * PACING OF PASSENGERS MOVING INTO AND OUT OF ELEVATOR**

 Notes: There seem to be two primary reason people reposition themselves, elevator arrives and someone exits allowing more space. When the elevator arrives, both waiters and riders begin to slightly reposition accordingly. If they’re waiters, they inch closer to the doors (this is odd since they usually need to back up again if others are trying to get off) and if they’re riders, they usually either make room for exiters (if they know they’re not one) or indicate through movement that they are one and position accordingly.
 * REPOSITIONING**

Repositioning also happens after an exiter has left and the space within the elevator needs to be reallocated. The logic for this repositioning seems to follow the same as the original, namely maximizing personal space and minimizing the possibility of physical contact.

Notes: I separated out “Waiting” position from “Riding” position and this helped clarify the distinction between how “personal space” grows/shrinks with the size of the room. It seems that in a tightly defined space, such as an elevator, respect for personal space is observed by maximizing distance, whereas a more open space allows for people to take advantageous positions (viz., in front of the doors) without feeling they’re violating personal space. Once in the elevator, riders seem to maximize distance between themselves and strangers. Groups of familiars tend to act as a unit, however. Additionally, the back corners seem to be most popular suggesting that people prefer to not only maximize distance between strangers, but limit the possibly of others violating their own space.
 * RIDING POSITION**

Notes: This code could use some more data, but so far it seems that no one likes to crowd the button as most step back 3-5 steps after either pushing or repushing the up/down buttons.
 * WAITING POSITION**


 * __ENTERING ORDER__**


 * __EXITING ORDER

BUTTON PUSHING__**